Yesterday I disclosed my fees on LinkedIn which caused a bit of a ruckus from some other financial advisers. Some of them felt for the type of clients I wanted to serve, my advice was considered “expensive”
The majority of my clients are parents with children who are still in primary school - are under the age of 45 and are focused on building their net worth. My goal when setting up my business was to serve clients like this, who are in the same boat as me with their own unique financial challenges. In order to serve these people I settled on a fixed fee approach that I believe adds the right value for the client.
Traditionally, financial advice has been charged on a percentage basis, typically around a 3% charge for initial work (perhaps discounted for larger amounts) and a 1% charge for ongoing services. In this way a client with larger assets would pay more than someone who has smaller amounts to invest.
Unsurprisingly this charging schedule is geared more towards clients who have existing assets as an adviser would rath work with someone with £400,000 rather than £100,000. It would also be more for people in or approaching retirement too.
Like any approach, it is all about the value that is being delivered. Someone charging 1% may add loads of value and another charging a fixed fee may be offering very little. If you are just paying someone for investment advice, whether that is a percentage or a fixed fee, the value you receive will likely be limited. Ultimately, value is determined by the payer.
I delved deeper into the thorny issues of fees in a previous blog post which you can read here.
My ideal client could be described as HENRY.
H - High
E - Earners
N - Not
R - Rich
Y - Yet
Most will be yet to accrue significant assets but do have high income and the ability to regularly put money into their savings. Under a percentage approach, it is likely they will not be able to find an adviser willing to work with them because it’s not profitable. Yet they are arguably more in need of financial planning than most people.
Most clients have a specific trigger that causes them to reach out, but ultimately they all want similar things.
What I call Real Financial Planning is all geared towards helping people use their money to live the best version of their lives. It is just the tool for helping them achieve their goals.
Clients in their 30s and 40s will potentially experience many of the following life events:
All of these have a financial impact on their lives. Some events can be prepared for while others will have to be reacted to. A financial planner’s role is to help you navigate your path towards your ultimate destination.
We are still young, well, in my eyes. So there may not be lots of assets (yet) but this doesn’t mean that you financial situation isn’t complex. You will likely have various financial priorities beyond just building wealth or may need help with more technical aspects of financial advice.
None of the following is “simple”:
There are pros and cons to all approaches. A fixed fee, for example, may be more expensive for some clients but cheaper for those with more assets. Ultimately, for a client it is understanding what the fees are, what you are getting for it and what service is involved.
The reasons I opted for fixed fees are:
In order to best serve my clients, I offer an ongoing service for £150 p.c.m. for a single client and £175 p.c.m. for a couple to deliver ongoing financial planning and wealth management for clients. In most cases, clients need to sort out their current financial situation such as consolidating several pensions or setting up ISAs. Therefore, I charge an initial fixed fee of £2750 for this initial work which includes implementing any recommendations.
I may not be the cheapest but I certainly know that I am not the most expensive. I strongly believe in the value that I offer and that a fixed fee is the right approach for the generation of clients I want to serve.